Update - We are continuing to investigate this issue.
Apr 01, 2026 - 08:28 CEST
Investigating - Our monitoring systems are indicating increased processing times for your payment transactions.
Mar 31, 2026 - 14:13 CEST
Checkout and Processing Operational
Portal Operational
API Operational
Test environment Operational
Payout Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 5, 2026

No incidents reported today.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

Unresolved incident: Disturbance on Paygate.

Mar 31, 2026
Resolved - This incident has been resolved.
Mar 31, 18:18 CEST
Identified - We have identified the issue and continue working on mitigation
Mar 30, 15:29 CEST
Investigating - We are currently investigating this issue.
Mar 30, 13:25 CEST
Resolved - This incident has been resolved.
Mar 31, 15:44 CEST
Investigating - Our customer support phone lines are temporarily unavailable. We are actively investigating the issue.

https://payments.nets.eu/contact-support

Mar 31, 10:00 CEST
Mar 30, 2026
Resolved - This incident has been resolved.
Mar 30, 14:10 CEST
Identified - We have identified that the issue originates on the acquiring side. Card transactions are currently affected.
Mar 30, 13:45 CEST
Mar 29, 2026

No incidents reported.

Mar 28, 2026
Resolved - This incident has been resolved.
Mar 28, 22:35 CET
Investigating - our monitoring systems indicate an issue with ApplePay and GooglePay
Mar 28, 21:04 CET
Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.